Important information

On this page you will find important information


More information on the range

2020 diary
The new SBB Agenda 2020 is expected to be available from mid/end of August 2019.
Attention: limited edition!
The selling price is CHF 10.00 / piece, excl. postage & packing.
(Postage: CHF 5.00 for 1 - 2 pcs., CHF 9.00 from 3 pcs.)

Attention: New the Agenda can also be bought in the following Railshops:
- Basel
- Bern
- Lucerne
- Zurich HB
- Zurich Airport
- Winterthur

SBB customers with a GA travelcard
GA travelcard holders will no more receive their 2018 diary for free. The demand for SBB diaries has reduced significantly as the world becomes more digitised. More and more people are managing their appointments on computers, tablets and smartphones. Considerably fewer SBB diaries will therefore be printed in future and there will now be a charge for postage. If you have any questions or if anything is unclear, please contact:

Contact Center SBB, GA Travelcard Helpdesk, P.O. Box, CH-3900 Brig
Tel no. 0848 44 66 88; Fax 0512 25 70 92; E-mail:


Watches MONDAINE (Official Swiss Railways Watch)
The Swiss engineer and designer Hans Hilfiker (1901-1993) created in the Forties, as an employee of the Swiss Federal Railways, a design classic: The Swiss railway clock. Since the station clocks are available as arm-watches the watches made by Mondaine becoming increasingly popular. Watches for all with style and taste, watches from Mondaine. Details:

You are not resident in Switzerland and want to buy a Mondaine clock?
Click here to go to the Store Locator:

Direct sales at stations:
You may also buy directly the watches at the following stations:
Aarau, Bad Zurzach, Baden, Basel SBB, Basel Stadtcasino, Bellinzona, Bern, Biel, Brig, Brugg AG, Buchs SG, Chiasso, Chur, Delémont, Frauenfeld, Fribourg, Genève, Genève-Aéroport, La Chaux-de-Fonds, Lausanne, Liestal, Locarno, Lugano, Luzern, Montreux, Neuchâtel, Nyon, Olten, Rapperswil, Schaffhausen, Solothurn, Spreitenbach Tivoli, St. Gallen, Stäfa, Thun, Uster, Wil, Winterthur, Zug, Zürich Altstetten, Zürich Enge, Zürich Flughafen, Zürich HB, Zürich Oerlikon, Zürich Stadelhofen

For specific model questions ask the SBB Rail Service:
Tel. 0900 300 300 (at local rate in Switzerland)

Address for warranty and repair service:
Remonta AG
Service Center Mondaine
Hunnenweg 4
4503 Solothurn

Tel: 058 666 86 68
Fax: 058 666 85 68

The warranty is absolutely send with the clock if the repair falls within the warranty period. If the warranty period has expired, the costs will be charged.


Gift card railway station SBB
The gift card railway station is only available in the ticket shop, with credit of CHF 20, CHF 50, CHF 100 and CHF 200. In this shop there is only the direct link to the ticket shop.